Withdrawal Policy

Last updated on 27-03-2025 15:08:29

1. Who Can Withdraw?

• KYC Compliance Required: Users must complete verification with valid PAN and bank details to initiate withdrawals.
• Minimum Payout Threshold: Withdrawals start from ₹100 and above.
• Approved Payment Channels: Funds are only released to verified bank accounts or UPI IDs linked to your SuperstarsAI profile.

2. How Long Does It Take?

• Typical Timeline: Requests are processed within 5 business days.
• Delays & Exceptions: External factors like bank processing times, holidays, or security reviews may cause delays.

3. Limits & Restrictions

• Daily Withdrawal Cap: A maximum of ₹5,000 can be withdrawn per day.
• Per Transaction Range: Each request must fall between ₹100 and ₹5,000.

4. Security & Fair Play

• Activity Checks: All user transactions are monitored to prevent fraud and misuse.
• Holding Rights: SuperstarsAI may pause or deny payouts pending verification if suspicious activity is detected.

5. Reversals & Cancellations

• Policy Violations: Breach of terms may result in withholding or reversal of withdrawal.
• User Communication: You will be informed via email of any changes or cancellations.

6. Tax Rules & Reporting

• TDS Deduction: A 30% tax (under Section 194BA) is deducted on net winnings at the time of withdrawal.
• Winnings Calculation: Net winnings = Total withdrawn – (Deposits + Opening balance for the financial year).
• Form 16A Access: Tax deduction certificates will be shared for your income tax filings.

7. Need Help?

• Reach Out: Contact us at support@superstarsai.com for any withdrawal-related issues.
• Response Time: We aim to reply within 48 hours.

Note: SuperstarsAI may revise this policy periodically. Please check back regularly for updates.