Withdrawal Policy

Last updated on March 27, 2025

At SIA SHAURYA TECHNOLOGY PRIVATE LIMITED, we provide secure and convenient withdrawal options for your winnings and account balance. This policy outlines the terms and conditions for withdrawing funds from your Superstars AI account.

Available Withdrawal Methods

Bank Transfer

Direct transfer to your registered bank account

Processing Time:3-5 business days
Minimum Amount:₹100
Transaction Fee:₹10 per transaction

UPI Transfer

Instant transfer via UPI to your registered UPI ID

Processing Time:Within 24 hours
Minimum Amount:₹50
Transaction Fee:₹5 per transaction

Digital Wallet

Transfer to supported digital wallets

Processing Time:1-2 business days
Minimum Amount:₹50
Transaction Fee:₹5 per transaction

Withdrawal Process

1

Request Withdrawal

Go to your wallet and select the withdrawal option

2

Select Method & Amount

Choose your preferred withdrawal method and enter amount

3

Verify Details

Confirm your account details and withdrawal amount

4

Processing

We process your request within the specified timeline

5

Fund Transfer

Funds are transferred to your selected account

Withdrawal Requirements

Complete account verification
Valid government-issued ID
Registered bank account or UPI ID
Minimum balance in your wallet
Account in good standing

Withdrawal Restrictions

Withdrawals are only available to verified users
Minimum withdrawal amount varies by payment method
Maximum daily withdrawal limit: ₹10,000
Maximum monthly withdrawal limit: ₹50,000
Withdrawals may be delayed during high traffic periods
Failed transactions will be refunded to your wallet

Important Information

Processing Times

  • • Bank transfers: 3-5 business days
  • • UPI transfers: Within 24 hours
  • • Digital wallets: 1-2 business days

Security Measures

  • • All withdrawals require verification
  • • Anti-fraud measures are in place
  • • Suspicious activity may delay processing

Failed Transactions

If a withdrawal fails due to incorrect account details or other issues, the funds will be automatically refunded to your wallet within 24-48 hours. You may be charged a processing fee for failed transactions.

Need Help with Withdrawals?

If you have questions about withdrawals or need assistance, please contact our support team:

Email

withdrawals@superstarsai.com

Phone

+91 88849 50555

Address: Tower 10, 2003, Blueridge Township, Hinjewadi Phase 1, HINJAVADI, Maharashtra, PIN: 411057